From start to finish – we’ve got it covered!

From consultation through to planning and project management of trades - we can take care of the details so you don’t have to…

Say hello!

The journey to your new conservatory, windows, doors or balustrade begins with meeting one of our friendly design consultants. Don’t worry, we don’t pressure sell – we instead rely on our experience, knowledge and product quality.

Either pop into our showroom with photos and dimensions, or we can visit you at home. We’ll listen to your thoughts and ideas, offer technical & planning guidance and work with you to realise your dream home improvements.

We’ll paint you a picture

We’ll send you a detailed quote and specification pack. We appreciate that your new conservatory might be difficult to picture – so within the pack we’ll include a preliminary CAD (computer aided design) printout to help you visualise it.

We can help here further if needed… with a ‘photo-realistic’ CGI (computer generated image) of the design, merged with a photograph of your actual property. We do charge for this extra 3D artist impression service, which we'll fully refund if an order is placed.

Sign on the dotted line…

Great! So you like what you’ve seen and read. You’re already picturing your home fitted out with pristine new windows and doors or you’re dreaming of relaxing in your new conservatory.

We’ll whip up a contract to sign, take a deposit, and the wheels will start turning!

We’ll get the measure of the job

Our surveyor will call to arrange an appointment. He’ll take accurate measurements and draw up a finely tuned CAD for manufacturing. For conservatories, balustrades and other complex projects, the detailed working drawing will be sent to you for approval.

We can take care of planning applications

The thought of submitting planning applications can be daunting. So, if you’d prefer us to take the hassle away, we can apply for Local Authority Building Control (LABC) consent for you where needed.

Often planning approval isn’t needed. In these cases we can hand you a ‘letter of legality’ for your peace of mind.

If you'd like to do a little research, try these links:

www.planningguide.co.uk/cornwallwest/
www.planningguide.co.uk/cornwallcentral/
www.planningguide.co.uk/cornwalleast/
www.planningportal.gov.uk/permission/commonprojects/conservatories/

Whether or not planning is required, we are sticklers for quality, and design to building regulations standards whenever practicable. So, we always insulate the floor and perimeter walls to make your conservatory as comfortable as possible.

If your porch or conservatory will have a solid roof, then this too will be built to Building Regulations standards – even if not required by law.

See our craftsmen at work

Once the green light has been given we’ll schedule manufacturing.

You’d be welcome to call into our factory to see your conservatory being made by our qualified, skilled local craftsmen. At this point, you’ll get a feel for our master workmanship product quality – with full reinforcing, stainless steel fixings and mechanisms.

When we have your frames made up, we’ll call you to book a installation date.

Add some colour

We can paint in any colour which is a great way make your home unique! If you’ve chosen a painted finish, our expert paint technician will spray and lacquer your components in our ‘car body shop standard’ spray booth and dust-extracted oven.

A strong foundation

Our experienced masons can build the base in preparation for the conservatory installation. Large or complex installations will be coordinated by our Project Manager to help things run smoothly.

Building the dream

Our skilled, NVQ qualified fitters will install your conservatory, balustrade, windows or doors and ‘finish off’ any light masonry work where needed.

It's our aim to keep disruption at your home to a minimum. Our tradesmen are tidy workers and leave their job clean when they've finished.

Soon after your conservatory build is complete, we’ll make an appointment to visit for quality checks and to talk you through operation and maintenance so that you’ll have many years of enjoyment from your new space.

Guarantee and aftercare

We’d love to say that over the guarantee period, glass sealed units do not break down, or that lock gears do not seize up, but that would be dishonest.

What we can say though, is that we respond to problems quickly and effectively with our dedicated Service Engineer.

Since 1985, our business has been built on reputation and recommendation
- click here to read what our customers say about us

 

what4what1what3what5